A 99.9% Server Uptime
We have set up our cloud hosting system using dependable hardware components and strongly customized software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on all our web hosting servers to guarantee optimal security and dependability. We’ve installed several DoS prevention mechanisms combined with powerful firewalls to make sure our network is invincible and safe.
Our cloud hosting packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s very important that you also build your own network architecture. This is the reason why we built a custom–configured internal network in each one of our data center facilities. Relying on enterprise–level Juniper switches and routers, our internal network allows for astoundingly fast data transmission speeds and is fully redundant.
Hence, you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, no matter which hosting service you’ve selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not very pleased with our hosting services, or if you think that they are inadequate, or if you decide that you require a VPS rather than a cloud hosting package – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have complete control of your domain names even when you terminate your account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours for a response, you know how infuriating this can be, even more so when your web site is on the line. This is exactly why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be here and they’ll reply to you within 1 hour. And the best thing is that their average support ticket response time is below 20 minutes!