If a particular page on a site doesn't load for some reason or in case a link is not working, the site visitor will see an error page with some generic message. The page shall have nothing in common with the rest of the Internet site, that could make the visitor leave your website. A potential solution in cases like this is a feature made available from some hosting companies - the ability to set your own custom error pages that will have the same design and style as your Internet site and which could contain any text or images that you'd like depending on the specific error. There are four standard errors that can take place and they involve these so-called HTTP status codes - 400, when your web browser sends a bad request to the hosting server and it can't be processed; 401, if you're supposed to log in to see some webpage, but you have not done so yet; 403, if you do not have a permission to see a specific page; and 404, in case a link that you've clicked leads to a file that doesn't exist. In each of these scenarios, website visitors shall be able to see your custom content instead of a generic error page.

Custom Error Pages in Cloud Hosting

You shall be able to set up personalized error pages for any of your domains or subdomains. The function is supported by all cloud hosting plans that we provide, so when you log in to your Hepsia CP and visit the Hosted Domains section, you can easily click on the Edit button for a domain/subdomain and in the pop-up that will show up, you could pick the type of error page which should show up - a default one from our system, a standard Apache web server page or a custom one. For the last mentioned alternative, you'll have to assign the URL to the page, so when you use custom pages, you should upload the files inside your web hosting account first. An alternative way is to use an .htaccess file positioned in the domain or subdomain folder with a line for each and every error type. The correct syntax can be found in our Knowledge Base, so you can use this feature even if you don't have any previous experience.

Custom Error Pages in Semi-dedicated Hosting

All Linux semi-dedicated hosting which we offer support custom error pages and it shall not take more than several clicks in your Hepsia hosting Control Panel to use this feature. The option is included in the Hosted Domains section of your Control Panel where you'll need to enter the links to the custom-made files via basic drop-down menus and a time and effort saving interface. Keep in mind, you should upload them to your account before that. If you don't want to use this feature at some point, you will be able to deactivate it just as fast and choose an Apache server page or a default page from our system to be viewable whenever your visitors encounter an error. If you prefer, you may also use an .htaccess file to allow the custom error pages. The file should contain a particular line of code as well as a link for each and every error type and you can find an example of the entire content for all four error types in our Help section.