Besides having more system resources, a reason why you may get your own hosting server and use it instead of a shared Internet hosting plan is the fact that you are able to install and run a large selection of software. With a shared account, you could use apps, which don't require root access and are not set up server-side, so when you require certain software for your Internet sites, you cannot install it on a shared server. This isn't the case with a hosting server of your own in which you are able to install everything you would like. The downside is that you may not have much experience and managing your own server is more complicated that managing a shared web hosting account in which the service provider manages the majority of things. This is the reason why we offer an additional service for our server packages called Installation & Troubleshooting and you may reap the benefits of it any time you come across any issues with the supervision of your hosting server.

Installation and Troubleshooting in VPS

The upgrade features sixty minutes of custom work on your server, so if you acquire any one of our virtual private servers packages, you can benefit from this service and have our administrators perform various tasks which you are unable to carry out yourself or you simply have no time. They can install and set up any piece of third-party software for you in the event that the installation is complicated or they can troubleshoot any app that does not perform efficiently for some reason. You can add the upgrade to your package as often as you desire depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left inside your billing CP. Our Managed Services upgrade features half an hour of custom work on your hosting server too, but in case you need more than that, you may always add the Installation & Troubleshooting upgrade with a few clicks from the billing area.

Installation and Troubleshooting in Dedicated Hosting

You can add the upgrade to any of the Linux dedicated hosting we offer at any time that you need it. In the event that you need some custom work from our admins just after your hosting server is set up, you could acquire the upgrade during the server signup procedure, or when you need something to be executed later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes one hour of work from our administrators on your machine, so in case you experience any issues to install a third-party piece of software or some app gives errors and does not work the way it should, our professionals shall help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is perfect if you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it comes with.