Live Chat Support in Cloud Hosting
As we believe that a number of situations are quickly resolved when you talk to a live person, we supply a live chat service for all of our potential and existing clients. Our chat is accessible every day and our customer support agents can assist you with a wide range of questions and problems. If you aren't our client yet, you're able to find out more about our cloud hosting plans and the website hosting environment in general so as to make sure that your web sites will operate efficiently on our servers. In case you already have an account and you've got some questions or you experience any problems with some of our services, you'll be able to get in touch with us through our live chat and we will provide the required info or help you troubleshoot the problem. You'll have to open a support ticket for certain issues that need longer time or the expertise of a sysadmin, still for a variety of standard problems you will receive help right away.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as standard with our services, so whenever you have any kind of questions concerning our Linux semi-dedicated hosting, you will be able to contact our customer support team at any moment regardless if you've already obtained your account or not. Generally, the chat service is for pre-sales, billing and general questions and problems, yet we are able to help you with a lot of technical questions as well. We will help you select the proper plan for your web sites if you don't have an account yet, we can respond to all the billing questions or issues you have or we can assist you with installing your new e-mail address on your personal computer or smartphone - all the aforementioned will be done quickly as our live chat service is accessible all day, every day. Every time you need assistance, you're able to talk with a representative and save a long time.