When your hosting supplier supplies live chat support, you are able to speak with a representative live and find out useful info or get a problem resolved promptly. The basic advantage of using chat compared to calling to consult with a live person is that you will need only a computer with access to the web, which means that you won't pay any fees when you are in another state or country. In addition, it will be quicker to copy and paste details for instance domain names, usernames or error messages i.e. details that are sometimes hard to provide to the other party on the telephone. The live chat is also a considerably quicker option to contact your hosting company's support team in comparison to using a ticketing system. What's more, if some trouble requires a bit more time to be taken care of, you are able to do something different while you wait for guidance on the live chat, so that you won't waste time - something that's impossible in case you are on the telephone.

Live Chat Support in Cloud Hosting

As we believe that a number of situations are quickly resolved when you talk to a live person, we supply a live chat service for all of our potential and existing clients. Our chat is accessible every day and our customer support agents can assist you with a wide range of questions and problems. If you aren't our client yet, you're able to find out more about our cloud hosting plans and the website hosting environment in general so as to make sure that your web sites will operate efficiently on our servers. In case you already have an account and you've got some questions or you experience any problems with some of our services, you'll be able to get in touch with us through our live chat and we will provide the required info or help you troubleshoot the problem. You'll have to open a support ticket for certain issues that need longer time or the expertise of a sysadmin, still for a variety of standard problems you will receive help right away.

Live Chat Support in Semi-dedicated Hosting

We supply live chat support as standard with our services, so whenever you have any kind of questions concerning our Linux semi-dedicated hosting, you will be able to contact our customer support team at any moment regardless if you've already obtained your account or not. Generally, the chat service is for pre-sales, billing and general questions and problems, yet we are able to help you with a lot of technical questions as well. We will help you select the proper plan for your web sites if you don't have an account yet, we can respond to all the billing questions or issues you have or we can assist you with installing your new e-mail address on your personal computer or smartphone - all the aforementioned will be done quickly as our live chat service is accessible all day, every day. Every time you need assistance, you're able to talk with a representative and save a long time.